Research trends on the impact of digital transformation on the development of the  tourism industry: A bibliometric analysis

Heirvan Gunawan; Udin Udin; Meika Kurnia Puji Rahayu

doi:10.31893/multirev.2024090

Keywords:

Impact

Digital Transformation

Tourism Industry

names with capital letter

Abstract

This comprehensive study is dedicated to the careful exploration and highlighting of a very specific and important research issue that is at the core of the impact of digital transformation on the multi-faceted tourism industry. The method used in this study is through a thorough examination of 206 related articles sourced from the Scopus database, this study utilized an elaborately designed data extraction process with an explicit focus on the thematic element of "Impact" within the broader spectrum of "Digital Tourism". The findings in his study found that although the bibliometric analysis shows a surge in publications addressing the impact of digital transformation, a more in-depth and detailed analysis yields a clear observation-a noticeable void in explicit attention to overarching research issues. These findings serve as a clear wake-up call, underscoring the critical and urgent need for future research to sharpen its focus, focusing on uncovering specific and pressing issues in this complex domain. One focal point that invites exploration relates to the complex interplay between digital transformation and the preservation of the authenticity of the tourist experience.
References
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2. Firman, Afrizal et al. (2022). The impact of environmental innovation, ecotourism policy, and social media on sustainable tourism development: evidence from the Indonesian tourism sector. Economic Research-Ekonomska Istrazivanja 36(2). https://doi.org/10.1080/1331677X.2022.2143847.
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5. Kurniawati, Elya et al. (2022). Digital Transformation for Micro, Small and Medium Enterprises to Develop Sustainable Community-Based Maritime Tourism. African Journal of Hospitality, Tourism and Leisure. 11(3), 1118-27.
6. Lisbon, Instituto Universitário De et al. (2022). Association of Information Systems AIS Electronic Library (AISeL) Digital Transformation of Tourism in Cabo Verde: A Case Study of the Digital Transformation of Turismo in Cabo Verde: Estudo de Caso Digital Transformation of Tourism in Cabo Verde: A Case Study.
7. Luo, Chen et al. (2022). Digital tourism knowledge map: A bibliometric approach using CiteSpace. Issues and Perspectives in Management, 20(4), 573-87.
8. Madzík, Peter, Lukáš Falát, Lukáš Copuš, and Marco Valeri. (2023). Digital transformation in tourism: a bibliometric literature review based on a machine learning approach. European Journal of Innovation Management, 26(7), 177-205.
9. Oliveira, L, A Mesquita, A Oliveira, & A Sequeira. (2021). Emergency Remote Work in Portugal: Evaluation, Impact, and Recommendations ed. Abreu A., Liberato D., Gonzalez EA, and Garcia Ojeda JC. International Conference on Tourism, Technology, and Systems, ICOTTS, 209, 304-13.
10. Oliveira, LMesquita, A, A Oliveira, A Sequeira, & P Silva. (2020). The Future Workforce - Projects and Initiatives to Address the Challenges Posed by Digital Transformation ed. Rocha A. et al. International Conference on Tourism, Technology, and Systems, ICOTTS, 171, 253–62.
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12. Pappa, Evangelia, Eleni Didaskalou, Georgios Kontogeorgis, & Ioannis Filos. (2022). Strategic management of tourism sustainability through a greek stakeholder perspective on event impact: the case of the patras karnaval, Greece. WIT Transactions on Ecology and Environment 256, 85-95.
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15. Sari, Ratna et al. (2021). "Tourism digital economy model based on the concept of digital transformation in tourist villages in Indonesia." International Journal of Emerging Technologies and Advanced Engineering 11(10): 81-87.
16. Thees, Hannes, Elina Störmann, Franziska Thiele, and Natalie Olbrich. 2021. "Shaping digitalization among German tourism service providers: Processes and implications." Journal of Tourism, Heritage & Services Marketing 7(2): 3-15.
17. Troisi, Orlando, Anna Visvizi, and Mara Grimaldi. 2023. "Digitizing business models in the hospitality ecosystem: towards data-driven innovation." European Journal of Innovation Management 26(7):242-77.
18. Winarsih, Maya Indriastuti, and Khoirul Fuad. 2021. 1194 AISC Advances in Intelligent Systems and Computing Impact of COVID-19 on digital transformation and sustainability in small and medium enterprises (SMEs): a conceptual framework. Springer International Publishing. http://dx.doi.org/10.1007/978-3-030- 50454-0_48.
19. Wiraputra, Rafli Hamdi, and Siska Noviaristanti. 2022. "Challenges of Digital Transformation at Bank Rakyat Indonesia Denpasar Regional Office." 8(6): 3233- 36.
20. Zainal-Abidin, Husna, Caroline Scarles, and Christine Lundberg. 2023. "Introduction of digital collaboration through an enhanced digital platform for destination management: A micro-DMO perspective." Tourism Management 96 (December 2022): 104691. https://doi.org/10.1016/j.tourman.2022.104691.
21. Zentner, Helena, Daniela Gračan, and Marina Barkiđija Sotošek. 2022. "Digital Business Models in the Hospitality Sector: Comparing Hotel Bookings with Yacht Charter Bookings." Sustainability 14(19).

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Gunawan, H., Udin, U., & Rahayu, M. K. P. (2024). Research trends on the impact of digital transformation on the development of the tourism industry: A bibliometric analysis. Multidisciplinary Reviews, 7(5), 2024090. https://doi.org/10.31893/multirev.2024090

[1] Boiko, Marharyta et al. (2022). Digitalization: Implementation in Ukrainian tourism business. Issues and Perspectives in Management 20(4): 24-41.

[2] Firman, Afrizal et al. (2022). The impact of environmental innovation, ecotourism policy, and social media on sustainable tourism development: evidence from the Indonesian tourism sector. Economic Research-Ekonomska Istrazivanja 36(2). https://doi.org/10.1080/1331677X.2022.2143847.

[3] Fleischer, L. (2021). The Potential of Digital Business Models in Tourism-A Quantitative Study ed. Jezic G. et al. 15th KES International Conference on Agent and Multi-Agent Systems Technologies and Applications, KES-AMSTA, 241, 311-21.

[4] Grimaldi, M, O Troisi, & A Visvizi. (2023). Digital Transformation of Tourism Ecosystems: What Impact on Sustainability and Innovation?. In Research and Innovation Forum, Rii Forum 2023, ed. Visvizi A., Troisi O., and Grimaldi M. University of Salerno, Via Giovanni Paolo II, SA, Fisciano, 132, 84014, Italy: Springer Science and Business Media B.V., 73-81.

[5] Kurniawati, Elya et al. (2022). Digital Transformation for Micro, Small and Medium Enterprises to Develop Sustainable Community-Based Maritime Tourism. African Journal of Hospitality, Tourism and Leisure. 11(3), 1118-27.

[6] Lisbon, Instituto Universitário De et al. (2022). Association of Information Systems AIS Electronic Library (AISeL) Digital Transformation of Tourism in Cabo Verde: A Case Study of the Digital Transformation of Turismo in Cabo Verde: Estudo de Caso Digital Transformation of Tourism in Cabo Verde: A Case Study.

[7] Luo, Chen et al. (2022). Digital tourism knowledge map: A bibliometric approach using CiteSpace. Issues and Perspectives in Management, 20(4), 573-87.

[8] Madzík, Peter, Lukáš Falát, Lukáš Copuš, and Marco Valeri. (2023). Digital transformation in tourism: a bibliometric literature review based on a machine learning approach. European Journal of Innovation Management, 26(7), 177-205.

[9] Oliveira, L, A Mesquita, A Oliveira, & A Sequeira. (2021). Emergency Remote Work in Portugal: Evaluation, Impact, and Recommendations ed. Abreu A., Liberato D., Gonzalez EA, and Garcia Ojeda JC. International Conference on Tourism, Technology, and Systems, ICOTTS, 209, 304-13.

[10] Oliveira, LMesquita, A, A Oliveira, A Sequeira, & P Silva. (2020). The Future Workforce - Projects and Initiatives to Address the Challenges Posed by Digital Transformation ed. Rocha A. et al. International Conference on Tourism, Technology, and Systems, ICOTTS, 171, 253–62.

[11] Oncioiu, Ionica, & Iustin Priescu. (2022). The Use of Virtual Reality in Tourism Destinations as a Tool for the Development of Tourist Behavior Perspectives." Sustainability (Switzerland), 14(7), 1-15.

[12] Pappa, Evangelia, Eleni Didaskalou, Georgios Kontogeorgis, & Ioannis Filos. (2022). Strategic management of tourism sustainability through a greek stakeholder perspective on event impact: the case of the patras karnaval, Greece. WIT Transactions on Ecology and Environment 256, 85-95.

[13] Popova, P. et al. (2023). "The potential of digital ecosystems for sustainable development of tourist destinations." IOP Conference Series: Earth and Environmental Sciences, 1126(1).

[14] Pranita, Diaz, Deni Danial Kesa, & Marsdenia. (2021). Digitization Method from Scratch Towards Smart Tourism Village; Lessons from Tanjung Bunga Samosir, Indonesia. Journal of Physics: Conference Series, 1933(1).

[15] Sari, Ratna et al. (2021). "Tourism digital economy model based on the concept of digital transformation in tourist villages in Indonesia." International Journal of Emerging Technologies and Advanced Engineering 11(10): 81-87.

[16] Thees, Hannes, Elina Störmann, Franziska Thiele, and Natalie Olbrich. 2021. "Shaping digitalization among German tourism service providers: Processes and implications." Journal of Tourism, Heritage & Services Marketing 7(2): 3-15.

[17] Troisi, Orlando, Anna Visvizi, and Mara Grimaldi. 2023. "Digitizing business models in the hospitality ecosystem: towards data-driven innovation." European Journal of Innovation Management 26(7):242-77.

[18] Winarsih, Maya Indriastuti, and Khoirul Fuad. 2021. 1194 AISC Advances in Intelligent Systems and Computing Impact of COVID-19 on digital transformation and sustainability in small and medium enterprises (SMEs): a conceptual framework. Springer International Publishing. http://dx.doi.org/10.1007/978-3-030- 50454-0_48.

[19] Wiraputra, Rafli Hamdi, and Siska Noviaristanti. 2022. "Challenges of Digital Transformation at Bank Rakyat Indonesia Denpasar Regional Office." 8(6): 3233- 36.

[20] Zainal-Abidin, Husna, Caroline Scarles, and Christine Lundberg. 2023. "Introduction of digital collaboration through an enhanced digital platform for destination management: A micro-DMO perspective." Tourism Management 96 (December 2022): 104691. https://doi.org/10.1016/j.tourman.2022.104691.

[21] Zentner, Helena, Daniela Gračan, and Marina Barkiđija Sotošek. 2022. "Digital Business Models in the Hospitality Sector: Comparing Hotel Bookings with Yacht Charter Bookings." Sustainability 14(19).

Abstract

References

How to cite